This is Not a Bicycle

Get a world-class electric bike with a Zoomo subscription.
Enjoy flexible plans, free servicing and theft cover.

Maybe you've
heard of us?

From Zero to hero
The Zoomo Zero comes equipped with the latest software and hardware technologies, creating the smartest and most reliable electric bike on the market.
POWERFUL
MOTOR
8 HOUR BATTERY
FAST CHARGING
REAR RACK
INTEGRATED E-LOCK
BUILT-IN LIGHTS

Here's how subscription works

1
Choose a subscription plan that's right for you.
2
Either pickup in store or get your bike delivered.
3
Flat tyre? Loose chain? Broken doohickey? Leave it to us, on us.
4
Return
any time
There’s no minimum rental period, cancel whenever you want.

Why Zoomo

SERVICING
INCLUDED
WARRANTY
INCLUDED
24/7 CUSTOMER
SUPPORT
NO LOCK-IN
CONTRACT
VIEW PLANS
Enjoy peace of mind with free servicing, repairs and 24/7 online customer support, all accessible through our Rider Hub.

Power is addictive

Our in-house designed bike is the culmination of years of testing, research and prototyping; resulting in one powerful electric beast.

EXPLORE THE ZERO

Three continents and counting

Locations

Australia

Sydney

Parramatta
Shop 1/5 Victoria Rd,
Parramatta NSW 2150
paramatta@ridezoomo.com
Get directions
Opening times:
Monday - Thursday: 9:00am - 5:00pm
Friday: 9:00am - 9:30pm
Saturday: 9:00am - 3:00pm, 5:00pm - 9:30pm
Sunday: Closed
Central Station
425 Elizabeth St,
Surry Hills NSW 2010
sydney@ridezoomo.com
Get directions
Opening times:
Monday - Thursday: 9:00am - 5:00pm
Friday: 9:00am - 9:30pm
Saturday: 9:00am - 3:00pm, 5:00pm - 9:30pm
Sunday: 5:00pm - 9:30pm

Melbourne

CBD
60 La Trobe Street,
Melbourne, VIC 3000
melbourne@ridezoomo.com
Get directions
Opening times:
Monday - Friday: 12:00pm - 7:00pm
Saturday: 2:00pm - 6:00pm
Sunday: Closed

Brisbane

Fortitude Valley
Unit 1, 758 Ann Street
QLD 4006
brisbane@ridezoomo.com
Get directions
Opening times:
Monday - Friday: 10:00am - 4:30pm
Saturday: 2:00pm - 6:00pm
Sunday: 2:00pm - 6:00pm

USA

New York City

Chinatown
119B Hester St New York,
NY 10002, USA
hello@ridezoomo.com
Get directions
Opening times:
Monday - Friday: 11:00am - 7:00pm
Saturday: Closed
Sunday: Closed

San Francisco

Financial District
609 Pacific Avenue,
San Francisco, CA 94133
hello@ridezoomo.com
Get directions
Opening times:
Monday - Friday: 11:00am - 7:00pm
Saturday: Closed
Sunday: Closed

Los Angeles

Leimert Park
4319 Degnan Blvd, Los Angeles,
CA 90008
hello@ridezoomo.com
Get directions
Opening times:
Monday - Friday: 10:00am - 4:30pm
Saturday: 2:00pm - 6:00pm
Sunday: 2:00pm - 6:00pm

Downtown
827 S Los Angeles St, Los Angeles, CA 90014
hello@ridezoomo.com
Get directions
Opening times:
Monday - Friday: 10:00am - 4:30pm
Saturday: 2:00pm - 6:00pm
Sunday: 2:00pm - 6:00pm

UK

London

Cambridge Heath
395 Cambridge Heath Rd,
London E29RA
london@ridezoomo.com
Get directions
Opening times:
Monday - Friday: 10:00am - 5:00pm
Saturday: Closed
Sunday: Closed

Clapham Junction
146 Lavender Hill, Battersea,
London SW11 5RA
london@ridezoomo.com
Get directions
Opening times:
Monday - Friday: 10:00am - 5:00pm
Saturday: Closed
Sunday: Closed

FAQs

Do I need to be a delivery courier to rent a bike?

No, they are for everyone! If you plan to use the bike for food delivery or other commercial purposes, subscribe to our Courier plan which includes unlimited kilometres, free flat tyres, free brake pad replacements and our roadside assistance service (in Sydney).

What’s included with my bike subscription?

We want you out riding as soon as possible, so we’ve loaded it up with tons of extras to make that happen. Included in your subscription is:

  - 24/7 access to your Zoomo e-bike
  - Battery Charger
  - Phone Holder
  - Phone USB Port for charging on the go
  - Secure U-Lock
  - Full Maintenance & Customer Support
  - Safety Induction

Can I buy one of the bikes?

Yes! We offer the bikes for purchase. The prices will vary depending on the age of the bike you want to buy.

Check out the Buy page to learn more.

How do I book a return?

To schedule a return, go to "Rider Hub" in the footer of the website. Note, returns require 7 day’s notice as per your rental agreement. You must return the bike to the location you picked it up from. You must continue to pay rent until the end of this 7 day period. If you have a more urgent return, please message our team at hello@ridezoomo.com

What do I do if my bike needs a repair?

Repairs and servicing are included in your subscription. You can book your service or repair in the 'Rider Hub' in the footer of the website, or click here. If it’s urgent, please send us a direct message through the chat or email us.

Are e-bikes suitable for beginners?

Definitely, in fact many beginners find e-bikes easier and safer to ride as they require less effort to pedal up hill. If you are unsure, just visit one of our workshops to have an e-bike specialist help you with a test ride.

Are e-bikes suitable for older people?

Yes, e-bikes are a much easier way for older and less-abled people to get around. We have customers from 15 all the way up to 81 years old riding our bikes.

What is the refundable deposit?

We try really hard to keep our fleet of e-bikes functioning and in great condition. To do this, we require a REFUNDABLE security deposit, which gets returned to you when you give us the bike back damage-free.

What is Damage & Loss Cover?

Damage & Loss Cover is an option that can be added to the cost of your weekly subscription. It’s there for when something happens to your bike, like it getting lost or stolen, so that you only have to pay an excess fee of instead of the full amount of replacing the bike.

What happens if I lose my bike or it gets stolen?

Please immediately report to the police and notify Zoomo representatives via the Rider Hub. A secure lock is included in your rental with Zoomo and we will also provide you with a guide on how to lock your bike securely. We also advise that you take out Damage & Loss cover options to reduce your liability.

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