ALL-INCLUSIVE

Available Add-Ons
Optional
Extra Battery
50€/month for up to 12 hours per day
Optional
Theft Insurance
10€/month Reduce your liability in the event your e-bike is stolen
Optional
Battery Swap
50€/month for unlimited battery swaps across Berlin
All of our plans include

UL- Certified
e-bike
e-bike
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17Ah battery,
up to 6 hours
up to 6 hours
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Repairs
included
included
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MyZoomo
mobile app
mobile app
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Unlimited
miles
miles
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U-Lock

GPS tracking
Phone
holder
holder
Ride all shift. Swap, don't charge.
Battery swap
Unlimited swaps, €50/month
Swap a flat battery for a full one in under a minute, at stations open 24/7 across Berlin.

How battery swap works
Add it to your plan for €50/month, VAT included. Unlimited swaps.
1
Sign up in store
Add battery swap to your plan at our Berlin store.
2
Find a station
Open the app and pick a station near you, open 24/7.
3
Swap and ride
Flat battery out, full one in. Under a minute.
Specifically designed for delivery

Battery 17 Ah
Up to 8 Hrs Charge
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Front & Rear lights
High performance lights for safe riding

GPS Tracking Integration
Track your bike location
anytime from your phone
anytime from your phone
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Hydraulic Brakes
For safe stopping
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Rear Rack
Designed to carry up to 25kg

USB Charger
Keep your phone charged at all times
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Delivers 35 Orders Per Day
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Zoomo App
Maintenance Included - Save £400 a Year
Anti-Theft
Your subscription in 4 easy steps
1.
Select Your plan
Make an appointment and choose the day and time that suits you best.
2.
Choose Your Favourite Add-on
Add add-ons to your plan, from theft cover to unlimited battery swaps.
3.
Make a Booking or Visit a Zoomo Store
Come to your shop appointment and pick up your Zoomo.
4.
Return It When You are Done
You can cancel your subscription and return your vehicle at any time after the end of your subscription period.


Frequently Asked Questions
What do I do if my bike needs repair?

Wear & tear repairs and servicing are included in your subscription. You can book your service or repair in the 'Rider Hub' in the footer of the website, or click here. If it’s urgent, please send us a message at hello.de@ridezoomo.com.
What does my electric bike subscription include?

Alles, was du brauchst, um direkt loszufahren:
- 24/7 Zugang zu deinem Zoomo E-Bike- Ladegerät
- Handyhalterung
- USB-Anschluss zum Laden unterwegs
- Sicheres U-Schloss
- Wartung & Kundenservice inklusive
- Sicherheits-Einweisung
- 24/7 Zugang zu deinem Zoomo E-Bike- Ladegerät
- Handyhalterung
- USB-Anschluss zum Laden unterwegs
- Sicheres U-Schloss
- Wartung & Kundenservice inklusive
- Sicherheits-Einweisung
What are the requirements for renting?

A copy of your photo ID and a copy of proof of address in Germany
How long does the electric bike battery last?

With the electric battery, you can ride for up to 6 hours, depending on how efficiently you ride.
What happens if I lose my bike or it gets stolen?

Please immediately report to the police and notify Zoomo representatives. A secure lock is included in your rental with Zoomo and we will also provide you with a guide on how to lock your bike securely. We also advise that you take out Theft cover options to reduce your liability.





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