What is Zoomo Roadside Assistance?

Sydney Roadside Assistance

No matter where the road takes you, we’ve got your back with Zoomo Roadside Assistance. Whether you need your brakes tuned, a flat tyre repaired or even just extra battery, simply reach out to us via the Zoomo Rider Hub and one of our specially-trained mechanics will reach you in minutes.

Now available in Sydney’s CBD, Eastern Suburbs, Inner West and North Sydney. Alternatively, if you'd prefer to visit us in-store, our Parramatta and Central Station stores are open late as well.


How it works

  1. Access the Zoomo Rider Hub.
  2. Select “Book Roadside Assistance”.
  3. Complete the 2 min request form to confirm your bike’s issue and location.
  4. Expect a call from our mechanic team after 2-3 mins to confirm your request.
  5. Our team will get to you in 20-40 mins. Sit tight and stay in the same location.

When is this service available?


Need a repair during the week? Our workshops are open Monday to Saturday. Book a service via the Zoomo Rider Hub.

Do I have to pay?

Roadside Assistance is a free service for all Zoomo riders who rent their bike, are on a rent-to-own plan or own their bike outright with a Zoomo maintenance plan.


Zoomo maintenance plans start from $14.99 per week, to join email us at: hello@ridezoomo.com

What is a battery swap?

If you run out of battery mid-shift and need extra juice, our team will deliver a fully charged battery to you in minutes and exchange it for your flat battery - keeping you on the road, earning more $$$.

Areas of Roadside Assistance Coverage

For more information, chat with us on the website or visit us in store!


Read more from the blog.

A Guide to E-bike Batteries

A Guide to E-bike Batteries

Keeping Food Delivery Riders Safe in NSW

A Guide to E-bike Batteries

A Guide to E-bike Batteries

Keeping Food Delivery Riders Safe in NSW

A Guide to E-bike Batteries

A Guide to E-bike Batteries

Keeping Food Delivery Riders Safe in NSW

PREV