Zoomo Terms and Conditions

Zoomo is the trading name of Bolt Bikes

Armada Terms and Conditions

AU Rental Agreement (May 2024)
Outright Sales Warranty Terms & Conditions
Terms for Ride-to-Own Australia
Zoomo LUMOS Smart Bag End User Agreement
E-moped Terms & Conditions

United States
Rent-To-Own Supplemental Terms & Conditions
US Rental Agreement (May 2024)
Zoomo Sales Warranty
Privacy Policy
Privacy FAQs

CA Rental Agreement (April 2024)

United Kingdom
UK Rental Agreement (March 2024)
Zoomo UK BNPL Terms
Zoomo UK Outright Purchase Terms
UK Boost Rental Agreement (March 2024)
Zoomo UK e-Moped Rental Terms (Weekly)
Zoomo UK e-Moped Rental Terms (Boost)

Zoomo Terms of Sale
Zoomo Contract de Location (March 2024)
Politique de Confidentialité
Location - Nomenclature des pièces avec tarifs
Achat - Nomenclatures des pièces avec tarifs
Réparateur Agrée - Nomenclature des pièces avec tarifs
Guide de sécurité et d’entretien du Matériel

DE Rental Agreement (March 2024)
Zoomo Mietvertrag
Rental - Spare Parts Price List
Purchase - Spare Parts Price List
Zoomo Return and Warranty Policy
Zoomo Terms of Sales

Política de Privacidad de Datos
Política de Cookies
Terminos y Condiciones Zoomo (June 2024)
Lista de precios de reparaciones

What types of data does Zoomo collect?

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Depending on who you are and your interaction with Zoomo, we may collect different types of data, including:

  • identity data such as your name, identification document details, age and date of birth;
  • contact information such as your email address and phone number;
  • technical data such as your IP address, login data, browser type and version, time zone setting and location. If you are a member with us, it also includes data on your rides, such as the locations that you have travelled to and from with our bike, any visual data captured on your rides, velocity of travel, mileage, accidents, vehicle repair data, etc.;
  • and transaction data relating to your use of our products and services.

For further information on the types of data we collect, visit our Privacy Policy.

Why does Zoomo collect my data?

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Depending on our relationship with you, we may collect your data for different purposes.

Often, the main purpose of our data collection is to protect our legitimate interests, including to provide the best possible service to you.

For further information on the specific purposes for Zoomo’s data collection, visit our Privacy Policy.

Where does Zoomo store my data?

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Depending on where you are located, we may store your data in your local jurisdiction.

Due to the international nature of our business, we may also store your data within other jurisdictions we operate in, including Australia, the United Kingdom, the European Union, Canada and the United States.

Does Zoomo share my data with others?

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Your data may be accessed by employees of different entities within the Zoomo group that may be based outside of your country of residence. As we are an international organisation, this is necessary in order for us to provide our services to you.

We may also share your data with external third parties in certain circumstances. This may include sharing your data with our business partners, advisors or software providers in order to support our service offering, or to governmental and law enforcement agencies for legitimate legal purposes.

You can find out more about these third parties and the reason for us sharing your data by visiting our Privacy Policy.

How long does Zoomo store my data?

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We will only store your data for as long as reasonably necessary to fulfil the purpose we collect it for. If we need the data to adequately respond to a complaint or legal action, we may retain your data for a longer period.

Our Privacy Policy outlines the factors we consider in determining what constitutes a reasonable amount of time to store your data.

Does Zoomo comply with international data protection laws?

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Zoomo also aims to comply with international data protection laws including, amongst others, the EU General Data Protection Regulation, when collecting, storing and processing your data.

You can read more about our efforts in our Privacy Policy.

What are my rights under international privacy laws and how can I exercise these rights?

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You have several rights in relation to your personal data, including but not limited to:

  • the right to access your data;
  • the right to rectify your data if it is  inaccurate or incomplete;
  • the right to erase your data under certain circumstances;
  • and the right to request that processing of your data be limited.

To find out more about your rights, visit our Privacy Policy.

Any requests in relation to your data and your rights can be made via email to privacy@ridezoomo.com.

What safeguards does Zoomo employ regarding my data?

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Zoomo is committed to ensuring the integrity and security of your data. Zoomo’s collection, storage and transfer of your data is at all times governed by the principles set out in our Terms and Privacy Policy.

In summary, we have put in place appropriate security measures to prevent your data from being accidentally lost, used, accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your data on a need-to-know basis and we ensure that all who are provided with access are at all times subject to a duty of confidentiality.

How can I contact Zoomo about my data privacy?

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We have a dedicated team who are responsible for overseeing the management and security of your personal data, as well as answering any questions that you have about how we manage privacy.

If you would like to get in touch, please contact us via email at privacy@ridezoomo.com.

Where can I find the Zoomo Privacy Policy?

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You can find the current version of the Zoomo Privacy Policy here: https://www.ridezoomo.com/policies/privacy.

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