Zoomo Terms and Conditions

Zoomo is the trading name of Bolt Bikes

Software
Armada Terms and Conditions

Australia
AU Rental Agreement (March 2024)
Outright Sales Warranty Terms & Conditions
Terms for Ride-to-Own Australia
Zoomo LUMOS Smart Bag End User Agreement
E-moped Terms & Conditions

United States
Rent-To-Own Supplemental Terms & Conditions
US Rental Agreement (March 2024)
Zoomo Sales Warranty

Canada
CA Rental Agreement (April 2024)

United Kingdom
UK Rental Agreement (March 2024)
Zoomo UK BNPL Terms
Zoomo UK Outright Purchase Terms
UK Boost Rental Agreement (March 2024)
Zoomo UK e-Moped Rental Terms (Weekly)
Zoomo UK e-Moped Rental Terms (Boost)

France
Zoomo Terms of Sale
Zoomo Contract de Location (March 2024)
Politique de Confidentialité
Location - Nomenclature des pièces avec tarifs
Achat - Nomenclatures des pièces avec tarifs
Réparateur Agrée - Nomenclature des pièces avec tarifs
Guide de sécurité et d’entretien du Matériel

Germany
DE Rental Agreement (March 2024)
Zoomo Mietvertrag
Rental - Spare Parts Price List
Purchase - Spare Parts Price List
Zoomo Return and Warranty Policy
Zoomo Terms of Sales

Spain
Política de Privacidad de Datos
Política de Cookies
Terminos y Condiciones Zoomo (March 2024)
Lista de precios de reparaciones

COOKIES POLICY

1 INTRODUCTION

(a) This Cookies Policy applies between you and us, Zoomo Pty Ltd ABN 25 617 521 150 and our related companies (we, us, or our).

(b) This Cookies Policy applies when you use our website ridezoomo.com (Website), and describes the types of cookies we use on our Website, how we use them, and how you can control them.

(c) A cookie is a small file that’s stored on your computer or device when you visit a website. We may use several different cookies on our Website, for the purposes of website functionality, performance, advertising, and social media or content cookies. Cookies enhance your experience on our Website, as it allows us to recognise you, remember your details and preferences (for example, your log-in details), and provide us with information on when you’ve visited and how you’ve interacted with our Website.

(d) By consenting to our use of cookies on our Website, you are consenting to our use in accordance with this Cookies Policy

2 TYPES OF COOKIES WE USE

The below table sets out a summary of the types of cookies we collect on our Website. A detailed list of all cookies can be found at the end of this Cookies Policy.

What types of data does Zoomo collect?

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Depending on who you are and your interaction with Zoomo, we may collect different types of data, including:

  • identity data such as your name, identification document details, age and date of birth;
  • contact information such as your email address and phone number;
  • technical data such as your IP address, login data, browser type and version, time zone setting and location. If you are a member with us, it also includes data on your rides, such as the locations that you have travelled to and from with our bike, any visual data captured on your rides, velocity of travel, mileage, accidents, vehicle repair data, etc.;
  • and transaction data relating to your use of our products and services.

For further information on the types of data we collect, visit our Privacy Policy.

Why does Zoomo collect my data?

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Depending on our relationship with you, we may collect your data for different purposes.

Often, the main purpose of our data collection is to protect our legitimate interests, including to provide the best possible service to you.

For further information on the specific purposes for Zoomo’s data collection, visit our Privacy Policy.

Where does Zoomo store my data?

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Depending on where you are located, we may store your data in your local jurisdiction.

Due to the international nature of our business, we may also store your data within other jurisdictions we operate in, including Australia, the United Kingdom, the European Union, Canada and the United States.

Does Zoomo share my data with others?

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Your data may be accessed by employees of different entities within the Zoomo group that may be based outside of your country of residence. As we are an international organisation, this is necessary in order for us to provide our services to you.

We may also share your data with external third parties in certain circumstances. This may include sharing your data with our business partners, advisors or software providers in order to support our service offering, or to governmental and law enforcement agencies for legitimate legal purposes.

You can find out more about these third parties and the reason for us sharing your data by visiting our Privacy Policy.

How long does Zoomo store my data?

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We will only store your data for as long as reasonably necessary to fulfil the purpose we collect it for. If we need the data to adequately respond to a complaint or legal action, we may retain your data for a longer period.

Our Privacy Policy outlines the factors we consider in determining what constitutes a reasonable amount of time to store your data.

Does Zoomo comply with international data protection laws?

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Zoomo also aims to comply with international data protection laws including, amongst others, the EU General Data Protection Regulation, when collecting, storing and processing your data.

You can read more about our efforts in our Privacy Policy.

What are my rights under international privacy laws and how can I exercise these rights?

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You have several rights in relation to your personal data, including but not limited to:

  • the right to access your data;
  • the right to rectify your data if it is  inaccurate or incomplete;
  • the right to erase your data under certain circumstances;
  • and the right to request that processing of your data be limited.

To find out more about your rights, visit our Privacy Policy.

Any requests in relation to your data and your rights can be made via email to privacy@ridezoomo.com.

What safeguards does Zoomo employ regarding my data?

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Zoomo is committed to ensuring the integrity and security of your data. Zoomo’s collection, storage and transfer of your data is at all times governed by the principles set out in our Terms and Privacy Policy.

In summary, we have put in place appropriate security measures to prevent your data from being accidentally lost, used, accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your data on a need-to-know basis and we ensure that all who are provided with access are at all times subject to a duty of confidentiality.

How can I contact Zoomo about my data privacy?

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We have a dedicated team who are responsible for overseeing the management and security of your personal data, as well as answering any questions that you have about how we manage privacy.

If you would like to get in touch, please contact us via email at privacy@ridezoomo.com.

Where can I find the Zoomo Privacy Policy?

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You can find the current version of the Zoomo Privacy Policy here: https://www.ridezoomo.com/policies/privacy.

3 HOW LONG WILL COOKIES REMAIN ON MY DEVICE?

The amount of time that a cookie remains on your computer or device depends on the type of cookie – cookies are either “persistent” or “session” cookies. Persistent cookies last until they expire or are deleted, so they may remain on your device for as little as 10 minutes to several years. Session cookies last until you stop browsing, so just for the relevant session. Where we request your consent to cookies, the cookie will never remain active for more than 12 months, unless you refresh your consent during this time.

4 HOW DO THIRD PARTIES USE COOKIES ON THE WEBSITE?

We may use third party analytics cookies to collect information about your interaction with our Website. We also may use Google Analytics and other third-party analytics providers to help process data. To find out more, see How Google uses data when you use our partners’ sites or apps.

5 HOW DO I CONTROL COOKIES?

(a) You can control your cookies by using our consent manager on our Website.

(b) If you remove or block cookies, this may negatively impact your experience of our Website and you may not be able to access all parts of our Website.

(c) Many third party advertising services allow you to opt out of their tracking systems, by giving you the opportunity to opt out by way of a pop-up before downloading cookies to your device.

(d) You can also control and manage cookies through most browsers. You can control whether or not your browser accepts cookies, how to filter and manage cookies, and how to delete cookies at the end of a session. This will apply to all websites you visit as well as our Website and may affect your user experience. You can access information on how to control your settings on commonly used browsers below:

(i) Google Chrome

(ii) Apple Safari

(iii) iOS Safari

(iv) Internet Explorer

6 UPDATES TO THIS POLICY

We may update this Cookies Policy from time to time. When we make changes, we’ll update the “Last updated” date at the top of the Cookies Policy and post it on our Website. We encourage you to check back periodically to review this Cookies Policy to ensure that you are aware of our current Cookies Policy.

By using this website, you agree to the storing
of cookies on  your device to enhance site
navigation and analyze site usage.
View our Cookies Policy for more information.